I have been re-setting up my office after a recent move.

During which I noticed a small problem and I think to myself. ‘I am a smart guy right. I can figure it out.. ‘

The setup:

I am using a Logitech Anywhere mouse. This thing is dreamy, when it first came out it was solving a true mouse problem of whether it could detect movement on any surface. This mouse has worked very well, you can use it on your jeans, glass, even the dreadful bedsheets.

The mouse I use.

As well as a K70 Mechanical Gaming Keyboard , with Red MX cherry keys. This keyboard is super comfortable. The only issue I have had is one of F keys broke off at them STEM. But overall the keyboard is very nice and they have upgraded them since my last purchase. You can find a re-furbished one online from the manufacturer if you are a bargain hunter like me.

I am using my mouse wirelessly with the windows 10 PC via a USB dongle. (Haha- Funny word I think.) BTW, there is a newer version 2 which doesn’t use a dongle, and connects via Bluetooth.

The problem:

When using my mouse and keyboard in conjunction with my windows 10 setup.

I have difficulty dragging and resizing windows, highlight text, etc.

I found that I am not the only one. Someone else posted an exact case about this combination of hardware, operating system, and issue.

The post from 2015 had already been ‘solved’ or replied by someone who doesn’t use the mouse model.(assumption)

For others out there who might be wondering, normally the first two rules of thumb for HID troubleshooting.

Common Fix #1:  Reboot  your machine and see if the problem persists after a reboot.

Common Fix #2:  Make sure your drivers are up to date for the HID.

At this stage I had done the above, normally you can grab the drivers pretty easily from Logitech as well as Searching the Device Manager and updating the driver through windows.

Update your Drivers in the Device Manager tool.

So I have my drivers updated, rebooted a few times. What to do next.

Common Fix #3:  Another generic solution I attempted was to turn on ClickLock

In this step,  what I was directed to try modifying the mouse settings. Use an option that allows you click once, instead of holding the button.

Try Click Lock, press once to grab and once to release.

This did not fix my problem. It worked as expected on my touchpad. However did not resolve anything with my Logitech.

Some Logitech specific recommendations:

Logitech Fix #4:  Turn off Set Point

Remove SetPoint software, or try the OS settings.

It was recommended by some to turn off, uninstall Set Point or to set it to use the OS settings.

The Work Around

Logitech Fix #5: My recommended solution for anywhere mouse and Windows 10

To correct the problem of not being able to grab a page consistently or highlight text.

I had to disengage the precision click wheel. Keeping the mouse in a High-Speed scroll mode.

Basically you need to click the scroll wheel into the position where it scrolls freely.

http://www.logitech.com/lang/pdf/ib-microgear_and_smartshift_EN.pdf

Until Next Time..

Dragging Issue with Logitech Anywhere Mouse and Windows 10

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3 thoughts on “Dragging Issue with Logitech Anywhere Mouse and Windows 10

  • May 13, 2017 at 2:58 am
    Permalink

    Wow,
    So I thought I had figured out this issue. But my mouse continued to have problems,

    The solution: Lift up the left click button and blow the dust out.

    Now my mouse is dragging and dropping as expected@

    Reply
  • November 9, 2017 at 12:51 am
    Permalink

    I have the same issue, but I like the click wheel. Is there any other way to get this mouse working properly?

    Reply
    • December 31, 2017 at 9:42 pm
      Permalink

      Hi Ward,

      If you clean out from under the clicker it should help. This was the ultimate solution for me.

      Apologies for the late reply!

      Cullen

      Reply

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